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  • xbox support lost my game disc and won’t replace it how do I get them to send me another copy ?

    Posted on May 6th, 2010 Josh Bennett 2 comments
    burn games copy xbox games13 xbox support lost my game disc and wont replace it how do I get them to send me another copy ?
    robert w asked:


    they say that it did not arrive with my console but when i shipped it the game disc was in their. i even left a note in the box stating so, what should i do ?

     

    2 responses to “xbox support lost my game disc and won’t replace it how do I get them to send me another copy ?” RSS icon

    • they most likely wont replace it they probably took it out thinking that it’s something they dont need because they just discard everything except the console and give a new box so GOOD LUCK TRYING TO GET IT…

    • 1)Microsoft usually puts a sheet of paper that gives a warrenty or replacment if you send they some type of mail/e-mail
      -since they lost it the second time around it will take longer to get it back but i think have a way.
      2) state your problem clearly
      give xbox support a call and state Exactly what happened
      -important details such as that you put a note in there and how you lost it is crutial if you want to get your game back
      – if they say they cant replace it ask if there is any way to get a refund
      – last resort is threaten to stop buying their products and to completely return the xbox you bought. Even though you’re not going to actually return your Xbox many people that pick up your call will be intimidated because they dont want to be the cause of Microsoft loosing money

      IMPORTANT notice- keep a calm tone the whole way through because they are less likely to deal with a harsh voice not that they really care but because it is mans(people) inctinct to try not be intimidated my others

      ask me if you still want more help

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