2 responses to “xbox support lost my game disc and won’t replace it how do I get them to send me another copy ?”

• 

  antman May 6th, 2010 at 12:24

  they most likely wont replace it they probably took it out thinking that it’s something they dont need because they just discard everything except the console and give a new box so GOOD LUCK TRYING TO GET IT…

• 

  Gamingpig May 7th, 2010 at 22:33

  1)Microsoft usually puts a sheet of paper that gives a warrenty or replacment if you send they some type of mail/e-mail
  -since they lost it the second time around it will take longer to get it back but i think have a way.
  2) state your problem clearly
  give xbox support a call and state Exactly what happened
  -important details such as that you put a note in there and how you lost it is crutial if you want to get your game back
  – if they say they cant replace it ask if there is any way to get a refund
  – last resort is threaten to stop buying their products and to completely return the xbox you bought. Even though you’re not going to actually return your Xbox many people that pick up your call will be intimidated because they dont want to be the cause of Microsoft loosing money

  IMPORTANT notice- keep a calm tone the whole way through because they are less likely to deal with a harsh voice not that they really care but because it is mans(people) inctinct to try not be intimidated my others

  ask me if you still want more help